Let’s address the elephant in the room–these are some crazy times we’re going through right now. The situation is changing hourly, but the effects are already deeply felt by everyone in the music community, all over the country. Being a part of the music business feels like such a small world, and I know so many of you are suffering from cancelled performances, lost revenue, and other hardships. I see you. I feel you.
I’ve struggled to decide what to write on my weekly update here, so I’m going to do my best just to provide you with some helpful information. First of all, we are still open for the time being. Again, so many new developments are happening at a very fast pace, so we are monitoring the situation and making smart decisions, which right now includes lots of hand washing, cleaning instruments, and keeping a safe distance from customers. If you do desire to play test instruments at this point, we will ask you to wash your hands beforehand. All flutes will be wiped with alcohol swabs beforehand and swabbed out thoroughly afterwards. Instrument exchanges, purchases, and upgrades can still be made in store for the time being.
Of course, with the current travel advisories in place, we understand that customers may not want to make the trip to our store but still have business to attend to, whether it be exchanges, repairs, or purchasing a new instrument. As long as our store is open, we will find a way to make that happen. We are currently working on systems for repair pick-ups, and we are offering free shipping for purchases made on our website and over the phone. We believe in the power of music to get us through these trying times, and we will continue to provide the services we can, while it is still safe for us to do so.
Lastly, I wanted to share a wonderful list of resources compiled by Carolyn Nussbaum Music Company, a great flute store based in Texas. As our company CEO states, “We’re all us” now and always, so be sure to check out this great company–they have a great selection of instruments, sheet music, and tons of accessories, all on a fantastic website. For a list of resources pertaining to help and support for musicians, streaming concerts, and sheet music to keep you occupied in the coming weeks, check out this page. Stay safe and well, my flute friends.