FAQ: How do I get my instrument repaired?

Posted by
Erin Nichols
Date
 August 13, 2019
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Have you or your student recently started back to school, only to find that your playing is a bit…rusty? Don’t worry, we won’t judge you. Lots of students take the summers easy when it comes to playing your flute, and you may find that when you pick it back up again, that it is in need of some repair and maintenance. We have you covered! Sending an instrument into Paige’s Music for repair is a very easy process. Here’s what you need to do:

How Do I Get My Instrument Repaired? – FAQ | Paige’s Music News about band and orchestra rentals, sales and service in Indiana

1. Call us at 1-800-382-1099 to let us know that your instrument needs service. We’ll arrange for a loaner to be sent to your school so your student isn’t without an instrument for class.

TIP: You’ll need to keep your accessories and cleaning items with you so that you’ll have them to use with the loaner until your instrument is returned to you.

2. Our District Manager will bring the loaner with him on his next visit to your school. He will also pick up your instrument and bring it back to the store for servicing. Most of the time your instrument will be returned to you the following week.

You can also do this online.

1. Go to our website at www.paigesmusic.com

2. Hover over “My Account” and click on “Service Request”
TIP: If you fill this form out after our store hours and we visit your school the next day, there’s a very good chance that we won’t have your loaner with us. If possible, try to make these requests before we close the night before.

If you are a college student or do not attend a Paige’s Music account school, please call or email Erin to see about your options for pickup/dropoff and a loaner instrument.

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